Medical Assistant Career Prep

Hours: 175 / Access Length: 12 Months / Delivery: Online, Self-Paced
Retail Price: $2,495.00

Course Overview:

Health care is changing, and the role of the Medical Assistant is more important than ever.  The Medical Assistant is the most versatile member of the healthcare team and is an important part of the successful physician practice.  Although the skills the Medical Assistant performs will vary among medical offices, this course will fully prepare the student with a wide variety of skills, making him or her an essential part of the healthcare team.  This course will provide a comprehensive overview of all aspects of clinical medical assisting, including care and management of the patient, the different body systems, administering and injecting medications, insurance and coding requirements, the special needs of pediatric and geriatric patients, and employment opportunities and strategies for Medical Assistants. 

This course prepares the student to take the following certificaton exam(s):

  • American Medical Certification Association (AMCA) Clinical Medical Assistant Certification (CMAC) OR
  • National Healthcareer Association (NHA) Medical Assistant Certification (CCMA)
Students will:
  • List the duties commonly performed by medical assistants
  • Discuss the medical assistant’s responsibility as a positive role model
  • Describe six strategies for effectively dealing with difficult people
  • Describe the two components of HIPAA Public Law 104-191
  • Describe the medical assistant’s role in patient education
  • Discuss office compliance with the Americans with Disabilities Act
  • Create an appointment matrix for a practice
  • Describe the functions of written communications in the ambulatory care setting
  • Discuss the appropriate procedure and documentation for release of a medical record or information contained in the medical record.
  • Describe how a claim travels through the medical office
  • Explain the importance of timely billing and collections in the physician’s office
  • Identify the role of the medical assistant in infection control
  • Describe the purpose and the key components of the patient interview
  • List normal values for temperature, pulse, respiration, blood pressure, and pulse oximetry
  • List and describe six examination techniques commonly used by the physician
  • List the three steps used to translate medical terms
  • Describe the role of the medical assistant when assisting with minor surgical procedures describe the medical assistant’s role in assisting with a tissue biopsy
  • Assist with examinations and procedures
  • Describe the role of the medical assistant in various medical specialty settings
  • Understand government regulation of drugs
  • Discuss the importance of bioemergency preparedness for the medical office

Curriculum Developer Biography:

Willow Nolland is an expert in education and eLearning, with more than ten years of experience in curriculum development and instructional design. She has worked in higher education for over twelve years, and has developed numerous courses and has been involved in curriculum development across disciplines. She has experience with academic program development and coordination, curriculum development, student learning outcomes, educational partnerships, and student development. In addition, she has developed and administered professional development programs for various groups, including teachers, counselors, healthcare workers and members of private industry. She is a certified Quality Matters Reviewer and has taken graduate courses in online course development. She designs and teaches online courses at the college level and is proficient in a variety of course management systems. She has helped educators redesign their courses to transition them from a face-to-face format to an online format, and has provided course editing assistance to others. As a freelance instructional designer and curriculum developer, her projects have included course editing and redesign of online continuing education courses for nurses, CEU curriculum development for healthcare workers and teachers, and course review and editing for various colleges and universities.

This course prepares the student to take the National Healthcareer Association Certified Clinical Medical Assistant (CCMA) certification exam.

Course Outline:

Lesson 1: General Transdisciplinary

This lesson will introduce you to the profession of Medical Assisting including how to succeed as a Medical Assistant student, professionalism, healthcare of yesterday and today, and therapeutic communications.

Lesson 2: Legal Considerations

This lesson will explore medical, legal, and patient education considerations of Medical Assisting.  The legal relationship of the patient and physician will be covered in-depth from the standpoint of healthcare, but also in the many legal implications that arise from such a relationship i.e., morals and ethics.

Lesson 3: The Medical Office

This lesson will introduce you to a professional, pleasant, clean office environment that will inspire patient confidence and allows staff to work efficiently. The mechanics of how to set up an esthetically pleasing environment, as well as, the administrative tasks such as telephone techniques and appointment scheduling will also be covered.

Lesson 4: Communications & Record Management

This lesson will present medical records management and how to properly communicate these records since the Medical Assistant is responsible for the creation, filing, storage, and appropriate release of medical records.

Lesson 5: Clinical: The Patient Interview

This lesson will explore the patient interview, interviewing techniques, medical history, vital signs proficiency, physical examination, and documenting progress notes using the SOAP method. Essentials of medical terminology will also be detailed to allow for consistent, easily understood terms by the average patient.

Lesson 6: Clinical: Body Basics

This lesson will cover the basic requirements for each part of the body including: dermatology, neurology, cardiology & lymphatics, pulmonology, endocrinology, and gastroenterology.

Lesson 7: Clinical: Reproductive

This lesson will detail the structures and functions of both the male and female reproductive system including related medical terminologies, common reproductive diseases and treatments. Obstetrics and gynecological will also be reviewed along with common testing and surgical procedures during pregnancy.

Lesson 8: Clinical: Through the Ages

This lesson will explore health care starting from pediatrics all the way through to geriatrics including common disorders, diseases, procedures, and special needs for the various age groups. Since nutrition plays a key role in the development process, nutrition will be defined, as well as, how to plan and source good nutritional habits.

Lesson 9: Clinical: Pharmacology & Laboratory

This lesson will define Pharmacology, common terminology, dosage calculation, and medication administration.  The clinical laboratory will also be detailed including the primary purpose, laboratory tests, the laboratory profession, associated equipment, and patient preparation.

Lesson 10: Clinical: Response & Preparedness

This lesson will introduce clinical chemistry and serological procedures including urinalysis, and microbiology.  Given the current state of world affairs, medical assistants should be well versed in bioterrorism response and emergency preparedness to be able to properly communicate and executive emergency plans.

Lesson 11: Final Exam

All necessary materials are included.


This course prepares the student to take the following certificaton exam(s):

  • American Medical Certification Association (AMCA) Clinical Medical Assistant Certification (CMAC) OR
  • National Healthcareer Association (NHA) Medical Assistant Certification (CCMA)

System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.