Leading Others Through Change

Hours: 1 / Access Length: 180 Days / Delivery: Online, Self-Paced
Retail Price: $129.00

Course Overview:

Organizational shifts can bode either a positive or negative experience for those involved depending on how effectively they are led through the process. Leaders play a vital role in seeing that employees understand the benefits and new opportunities brought about by change. Leading Others Through Change recognizes that to affect a positive and productive experience, leaders must ACT - Activate the change, Create a Plan, and Transition the change. Using a 10-step process as its basis, this program takes participants through the three phases and identifies techniques for ensuring that the change is not only a success, but that it becomes a lasting part of the culture. They’ll learn to manage resistance, garner commitment, and increase motivation for the change from start to finish, including how to evaluate efforts in order to steer the success of future initiatives.

Instructor Biography:

Ms. Wagner is an experienced project, program, and portfolio manager. Her roles have included managing capital asset plans and business case summaries; project controls and performance goals for $132M IT investment supporting an inter-agency web-based system. She has led teams of project managers, business analysts, and instructors involved in internal enhancements and new product development. 

Course Outline:

Lesson 1: Explore the Change
  • Why does change fail
  • ACT to lead change
  • Rate yourself
Lesson 2: Activate the Change
  • Clarifying and align the vision and goals
  • Determining readiness 
  • Establish a sense of urgency
  • Create a communication plan
Lesson 3: Create the Plan
  • Gather and analyze data
  • Plan to manage resistance
  • Involve, engage, and motivate others
Lesson 4: Transition the Change
  • Design the implementation
  • Institutionalize the change
  • Evaluate the effort
Lesson 5: Be an Effective Leader
  • Why do people follow leaders?
  • Communicate as you ACT: a tool
  • Tips to manage resistance
  • Gaining commitment 
Lesson 6: Review
  • Action plan
  • Learning summary

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


**Outlines are subject to change, as courses and materials are updated.**