CompTIA A+ 220-1002

Hours: 25 / Access Length: 12 Months / Delivery: Online, Self-Paced
Retail Price: $549.00

Course Overview:

CompTIA A+ Logo

CompTIA A+ exam is a globally recognized industry standard for establishing an IT career.  CompTIA A+ Core Series 220-1002 exams cover expanded content on growing IT support role including expanded baseline security topics. The certification provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics and a greater dependency on networking and device connectivity.

This course includes FREE access for 12 months to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high in demand IT jobs.  This cloud based lab solution uses real equipment that enables our students to execute each practical task in a safe environment that is accessible from anywhere without needing to buy their own hardware or risk damage to their own system.

Along with providing the necessary hardware in a virtual environment, students gain access to high quality practical exercises that cover many of the exam topics they will encounter on their certifying exams.

This course prepares students to take the CompTIA A+ 220-902 certification exam.

Course Outline:

Lesson 1: Operating Systems
  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
Lesson 2: Windows management
  • 2.1 Module A: Operating system features and tools
  • 2.2 Module B: Control Panel utilities
  • 2.3 Module C: Command-line tools
  • 2.4 Module D: Operating system troubleshooting
  • 2.5 Summary
Lesson 3: Windows networking
  • 3.1 Module A: Network shares
  • 3.2 Module B: Network connections
  • 3.3 Module C: Connection troubleshooting
  • 3.4 Summary
Lesson 4: Security principles
  • 4.1 Module A: Threats and vulnerabilities
  • 4.2 Module B: Security controls
  • 4.3 Summary
Lesson 5: Security technologies
  • 5.1 Module A: Operating system security
  • 5.2 Module B: Security hardware and software
  • 5.3 Summary
Lesson 6: Securing devices and data
  • 6.1 Module A: Workstation security
  • 6.2 Module B: Mobile device security
  • 6.3 Module C: Network security
  • 6.4 Module D: Security troubleshooting
  • 6.5 Summary
Lesson 7: Operational procedures
  • 7.1 Module A: IT operations
  • 7.2 Module B: Incident response
  • 7.3 Module C: Backup and recovery
  • 7.4 Summary
Lesson 8: Safety and professionalism
  • 8.1 Module A: Safety
  • 8.2 Module B: Environmental factors
  • 8.3 Module C: Professionalism
  • 8.4 Summary
CompTIA A+ 220-1002 Live Labs

All necessary course materials are included.


This course prepares students to take the CompTIA A+ 220-1002 certification exam.

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.

**Outlines are subject to change, as courses and materials are updated.**