CompTIA A+ 220-1002

Hours: 25 / Access Length: 12 Months / Delivery: Online, Self-Paced
Retail Price: $549.00

Course Overview:

CompTIA A+ Logo

CompTIA A+ exam is a globally recognized industry standard for establishing an IT career.  CompTIA A+ Core Series 220-1002 exams cover expanded content on growing IT support role including expanded baseline security topics. The certification provides a different approach to define competency in operational procedures including basic disaster prevention, recovery, and scripting basics and a greater dependency on networking and device connectivity.

This course includes FREE access for 12 months to a cloud based lab platform to assist students develop the practical information technology (IT) skills necessary to succeed in high in demand IT jobs.  This cloud based lab solution uses real equipment that enables our students to execute each practical task in a safe environment that is accessible from anywhere without needing to buy their own hardware or risk damage to their own system.

Along with providing the necessary hardware in a virtual environment, students gain access to high quality practical exercises that cover many of the exam topics they will encounter on their certifying exams.

This course prepares students to take the CompTIA A+ 220-902 certification exam.

Course Outline:

Lesson 1: Operating Systems
  • Module A: Windows versions and features
  • Module B: Non-Windows operating systems
  • Module C: Operating system installation and upgrades
  • Module D: Applications and scripting
  • Summary
Lesson 2: Windows management
  • 2.1 Module A: Operating system features and tools
  • 2.2 Module B: Control Panel utilities
  • 2.3 Module C: Command-line tools
  • 2.4 Module D: Operating system troubleshooting
  • 2.5 Summary
Lesson 3: Windows networking
  • 3.1 Module A: Network shares
  • 3.2 Module B: Network connections
  • 3.3 Module C: Connection troubleshooting
  • 3.4 Summary
Lesson 4: Security principles
  • 4.1 Module A: Threats and vulnerabilities
  • 4.2 Module B: Security controls
  • 4.3 Summary
Lesson 5: Security technologies
  • 5.1 Module A: Operating system security
  • 5.2 Module B: Security hardware and software
  • 5.3 Summary
Lesson 6: Securing devices and data
  • 6.1 Module A: Workstation security
  • 6.2 Module B: Mobile device security
  • 6.3 Module C: Network security
  • 6.4 Module D: Security troubleshooting
  • 6.5 Summary
Lesson 7: Operational procedures
  • 7.1 Module A: IT operations
  • 7.2 Module B: Incident response
  • 7.3 Module C: Backup and recovery
  • 7.4 Summary
Lesson 8: Safety and professionalism
  • 8.1 Module A: Safety
  • 8.2 Module B: Environmental factors
  • 8.3 Module C: Professionalism
  • 8.4 Summary
CompTIA A+ 220-1002 Live Labs

All necessary course materials are included.


This course prepares students to take the CompTIA A+ 220-1002 certification exam.

System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.

** The course outlines displayed on this website are subject to change at any time without prior notice. **