Career Development Soft Skills Bundle

Hours: 128 / Access Length: 12 Months / Delivery: Online, Self-Paced
Retail Price: $199.00

Course Overview:

The Career Development Soft Skills Bundle combines the development skills necessary for career success. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career. Within these workshops students will learn Soft Skills, Assertiveness and Self-Confidence, Communication Strategies, Creative Problem Solving, Digital Citizenship, Entrepreneurship, mLearning Essentials, Negotiation Skills, Personal Branding, Project Management, Telework, Time Management, and Women in Leadership. Participants will be given a skill set that includes personal motivation, delegation skills, creativity, organization tools, and crisis management.

The Career Development Soft Skills Bundle includes the following courses:

  • 10 Soft Skills You Need
  • Assertiveness and Self-Confidence
  • Communication Strategies
  • Creative Problem Solving
  • Developing Creativity
  • Digital Citizenship
  • Entrepreneurship
  • Interpersonal Skills
  • mLearning Essentials
  • Negotiation Skills
  • Personal Branding
  • Project Management
  • Telework And Telecommuting
  • The Cloud and Business
  • Time Management
  • Women in Leadership

Course Outline(s):

  10 Soft Skills You Need Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: What are Soft Skills?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits
  • Case Study
  • Module Two: Review Questions

Module Three: Soft Skill 1: Communication

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty
  • Case Study
  • Module Three: Review Questions

Module Four: Soft Skill 2: Teamwork

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow
  • Case Study
  • Module Four: Review Questions

Module Five: Soft Skill 3: Problem Solving

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation
  • Case Study
  • Module Five: Review Questions

Module Six: Soft Skill 4: Time Management

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth
  • Case Study
  • Module Six: Review Questions

Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward
  • Case Study
  • Module Seven: Review Questions

Module Eight: Soft Skill 7: Adaptability/Flexibility

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You're Worth Your Weight in Adaptability
  • Case Study
  • Module Eight: Review Questions

Module Nine: Soft Skill 8: Self-Confidence

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others
  • Case Study
  • Module Nine: Review Questions

Module Ten: Soft Skill 9: Ability to Learn From Criticism

  • Wow, You Mean I'm Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don't Hold Any Grudges
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Soft Skill 10: Networking

  • Redefining Need
  • Identifying Others' Interests
  • Reaching Out
  • When to Back Off
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion of Action Plans and Evaluations
  Assertiveness and Self-Confidence Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What Does Self-Confidence Mean To You?

  • What is Assertiveness?
  • What is Self Confidence?
  • The Four Styles

Module Three: Obstacles to Our Goals

  • Types of Negative Thinking
  • Case Study
  • Personal Application

Module Four: Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Body Language

Module Five: The Importance of Goal Setting

  • Why Goal Setting is Important
  • Setting SMART Goals
  • Our Challenge to You

Module Six: Feeling the Part

  • Identifying Your Worth
  • Creating Positive Self-Talk
  • Identifying and Addressing Strengths and Weaknesses

Module Seven: Looking the Part

  • The Importance of Appearance
  • The Role of Body Language
  • First Impressions Count!

Module Eight: Sounding the Part

  • It’s How You Say It
  • Sounding Confident
  • Using “I” Messages

Module Nine: Powerful Presentation

  • What to Do When You’re on the Spot
  • Using STAR To Make Your Case

Module Ten: Coping Techniques

  • Building Rapport
  • Expressing Disagreement
  • Coming to Cosensus

Module Eleven: Dealing with Difficult Behavior

  • Dealing with Difficult Situations
  • Key Tactics

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Communication Strategies Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Other Factors in Communication

Module Three: Understanding Communication Barriers

  • An Overview of Common Barriers
  • Language Barriers
  • Cultural Barriers
  • Differences in Time and Place

Module Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Truth about Tone
  • The Strength of Speed

Module Five: Non-Verbal Communication

  • Understanding the Mehrabian Study
  • All About Body Language
  • Interpreting Gestures

Module Six: Speaking Like a STAR

  • S = Situation
  • T = Task
  • A = Action
  • R = Result
  • Summary

Module Seven: Listening Skills

  • Seven Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Good Signals to Others

Module Eight: Asking Good Questions

  • Open Questions
  • Closed Questions
  • Probing Questions

Module Nine: Appreciative Inquiry

  • The Purpose of AI
  • The Four Stages
  • Examples and Case Studies

Module Ten: Mastering the Art of Conversation

  • Level One: Discussing General Topics
  • Level Two: Sharing Ideas and Perspectives
  • Level Three: Sharing Personal Experiences
  • Our Top Networking Tips

Module Eleven: Advanced Communication Skills

  • Understanding Precipitating Factors
  • Establishing Common Ground
  • Using “I” Messages

Module Twelve: Wrapping Up

  • Words from the Wise
  Creative Problem Solving Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: The Problem Solving Method

  • What is a Problem?
  • What is Creative Problem Solving
  • What are the Steps in the Creative Solving Process?

Module Three: Information Gathering

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information

Module Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Module Five: Preparing for Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Module Six: Generating Solutions (I)

  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Dunker Diagrams

Module Seven: Generating Solutions (II)

  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method

Module Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Module Nine: Selecting a Solution

  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems

Module Ten: Planning Your Next

  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Module Eleven: Recording Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Developing Creativity Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action Plans and Evaluations

Module Two: What is Creativity?

  • Divergent Thinking
  • Problem Solving
  • Imagination and Inspiration
  • Something Out of Nothing
  • Case Study
  • Module Two: Review Questions

Module Three: Getting Inspired

  • Introspection
  • Read More
  • Removing the Mental Block
  • Art Inspires Art
  • Case Study
  • Module Three: Review Questions

Module Four: Beating Procrastination

  • Get Rid of Clutter
  • Self-Imposed Limitations
  • Build on Small Successes
  • Don’t Start at the Beginning
  • Case Study
  • Module Four: Review Questions

Module Five: Improving Your Creative Mind Set (I)

  • Open Mind
  • Do Not Judge
  • Positive Mind Set
  • Ask Why?
  • Case Study
  • Module Five: Review Questions

Module Six: Improving Your Creative Mind Set (II)

  • Make Associations
  • Keep a Journal
  • Question Assumptions
  • Creative Confidence
  • Case Study
  • Module Six: Review Questions

Module Seven: Curiosity

  • Spark Your Curiosity
  • Curiosity is the Engine of Creativity
  • Engage
  • Ask Open Ended Questions
  • Case Study
  • Module Seven: Review Questions

Module Eight: Take Risks

  • Be Confident
  • Scared to Fail?
  • Fake It ‘til You Make It
  • Afraid To Be Judged
  • Case Study
  • Module Eight: Review Questions

Module Nine: Think Like a Child

  • Daydream
  • Be Curious
  • Play Games
  • Experiment
  • Case Study
  • Module Nine: Review Questions

Module Ten: Environmental Factors

  • Work Area
  • Additional Environments
  • Get Enough Sleep
  • Variables
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Individual Brainstorming

  • Generate A Lot of Ideas
  • Mind Mapping
  • Visualization
  • Organize and Bring the Ideas Together
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Digital Citizenship Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Parking Lot
  • Workshop Objectives
  • Action Plans

Module Two: What is Digital Citizenship?

  • What is Digital
  • Engaging with Others
  • It’s a Moving Target
  • Belonging to a Community
  • Case Study
  • Module Two: Review Questions

Module Three: Being a Good Citizen

  • Build it Up
  • Real World Influences
  • Using Technology Appropriately
  • The Golden Rule
  • Case Study
  • Module Three: Review Questions

Module Four: Best Practices for Sharing

  • Digital Footprints
  • Personal and Work Lives
  • Stop and Think Before You Post
  • Do Not Overshare
  • Case Study
  • Module Four: Review Questions

Module Five: Networking and Personal Branding (I)

  • Personal Branding
  • Be Yourself (online and off)
  • Social Networking
  • If you Share it, Expect Everyone to See it
  • Case Study
  • Module Five: Review Questions

Module Six: Networking and Personal Branding (II)

  • Introduce Colleagues
  • Volunteer to Help Others
  • Blog
  • Guard Your Reputation
  • Case Study
  • Module Six: Review Questions

Module Seven: Digital Security and Safety (I)

  • Don’t Trust Anyone You Don’t Know
  • Enable 2-Step Verifications
  • Public Wi-Fi
  • Public Computers
  • Case Study
  • Module Seven: Review Questions

Module Eight: Digital Security and Safety (II)

  • Email and Attachments
  • Password Rules
  • Back Up Your Files
  • Update Your Software
  • Case Study
  • Module Eight: Review Questions

Module Nine: Dealing With The Dark Side

  • See it, Report it
  • Bullying and Harassment
  • Trolling
  • Shared Something You Shouldn’t Have?
  • Case Study
  • Module Nine: Review Questions

Module Ten: Digital Etiquette (I)

  • Respect and Tone
  • Speak Up, Not Out
  • Topics To Avoid
  • Keep Private Messages Private
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Digital Etiquette (II)

  • Educate Yourself
  • Information Processing
  • Internet Boldness
  • Permission to Share
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Entrepreneurship Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: Decide On The Type of Business

  • Is It Feasible?
  • What Are Your Interests?
  • Do You Have The Experience?
  • Are You An Expert In The Field?
  • Case Study
  • Module Two: Review Questions

Module Three: What Is The Market/Competition Like?

  • Is The Venture Lucrative?
  • Is There Competition?
  • How Can You Set Yourself Apart From The Competition?
  • How Is The Customer Prospect?
  • Case Study
  • Module Three: Review Questions

Module Four: Basics Of Starting A Business

  • Decide On A Name
  • Legal Structure Of Business
  • Register The Business
  • Choose A Location
  • Hire An Accountant
  • Case Study
  • Module Four: Review Questions

Module Five: Create A Business Plan

  • What Should Be Included In The Business Plan?
  • Gather Documentation
  • Develop Business Plan Outline
  • Draft Business Plan
  • Case Study
  • Module Five: Review Questions

Module Six: Get Financing

  • Contact Organizations For Guidance
  • Decide The Type Of Financing
  • Shop Around
  • What To Do Once Approved
  • Case Study
  • Module Six: Review Questions

Module Seven: Hire Employees

  • Develop Job Description(s)
  • Advertise Positions
  • Interview Candidates
  • Select Candidates
  • Case Study
  • Module Seven: Review Questions

Module Eight: Training Employees

  • Teach Company Culture
  • Implement Actual Training For The Position
  • Provide Feedback
  • Offer Additional Training, If Necessary
  • Case Study
  • Module Eight: Review Questions

Module Nine: Market The Business

  • Traditional Marketing
  • Create A Website
  • Social Media
  • Networking Groups
  • Case Study
  • Module Nine: Review Questions

Module Ten: Run The Business

  • Procurement
  • Sell! Sell! Sell!
  • How To Manage Cash Flow
  • Budgeting
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Grow The Business

  • Offer More Products / Services
  • Open Another Location
  • Franchise Opportunities
  • Scoring Large Contracts
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words From The Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion of Action Plans and Evaluations
  Interpersonal Skills Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power

Module Three: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Four: Making Small Talk and Moving Beyond

  • The Four Levels of Conversation

Module Five: Moving the Conversation Along

  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness

Module Six: Remembering Names

  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh… I’ve Forgotten Your Name

Module Seven: Influencing Skills

  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up

Module Eight: Bringing People to Your Side

  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together

Module Nine: Sharing Your Opinion

  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus

Module Ten: Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven: Making An Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  mLearning Essentials Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: What is mLearning?

  • mLearning Uses
  • mLearning Environments
  • mLearning Tools
  • mLearning Advantages
  • Case Study
  • Module Two: Review Questions

Module Three: Common mLearning Devices

  • Mobile Phones
  • Tablets
  • Notebook Computers
  • Personal Digital Assistant (PDA)
  • Case Study
  • Module Three: Review Questions

Module Four: Ancillary Equipment in mLearning

  • Internet Connections
  • Messaging Services
  • Video Cameras
  • Bluetooth
  • Case Study
  • Module Four: Review Questions

Module Five: mLearning vs. eLearning

  • Devices Available
  • Informal vs Formal Structure
  • Increased Access
  • Content
  • Case Study
  • Module Five: Review Questions

Module Six: Four C’s of mLearning

  • Content
  • Compute
  • Capture
  • Communicate
  • Case Study
  • Module Six: Review Questions

Module Seven: Aspects of mLearning

  • The FRAME Model
  • The Device Aspect
  • The Learner Aspect
  • The Social Aspect
  • Case Study
  • Module Seven: Review Questions

Module Eight: Challenges of mLearning

  • Dependence of Technology
  • Decreased Quality of Communication
  • Security
  • Risk of Distraction
  • Case Study
  • Module Eight: Review Questions

Module Nine: Benefits of mLearning

  • Decreased Costs
  • Available Support
  • Unlimited Resources
  • Continuous Learning
  • Case Study
  • Module Nine: Review Questions

Module Ten: Getting mLearning Started

  • Organize Your Resources
  • Form a Work Plan
  • Engage Employees
  • Establish an End Goal
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Employee Training

  • Training Facilities
  • Encourage Communication
  • Establish Guidelines
  • Equipment Training
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  • Recommended Reading
  Negotiation Skills Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Understanding Negotiation

  • The Three Phases
  • Skills of Successful Negotiating

Module Three: Getting Prepared

  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation

Module Four: Laying the Groundwork

  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process

Module Five: Phase One – Exchanging Information

  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself

Module Six: Phase Two – Bargaining

  • What to Expect
  • Techniques to Try
  • How to Break an Impasse

Module Seven: About Mutual Gain

  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Module Eight: Phase Three – Closing

  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement

Module Nine: Dealing with Difficult Issues

  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away

Module Ten: Negotiating Outside the Boardroom

  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email

Module Eleven: Negotiating on Behalf of Someone Else

  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Personal Branding Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Parking Lot
  • Workshop Objectives
  • Action Plans

Module Two: Defining Yourself (I)

  • If You Don’t, They Will
  • Brand Mantra
  • Be Real
  • SWOT Analysis
  • Case Study
  • Module Two: Review Questions

Module Three: Defining Yourself (II)

  • Pillars
  • Passions
  • Define Your Strengths
  • The Three C’s
  • Case Study
  • Module Three: Review Questions

Module Four: Controlling and Developing Your Image

  • Clear and Defined
  • Consistent Image
  • It Takes a Commitment
  • Live It Every Day
  • Case Study
  • Module Four: Review Questions

Module Five: Personal and Professional Influences

  • Corporate and Personal Integration
  • They Will Influence Each Other
  • Be a Professional
  • Build Rapport
  • Module Five: Review Questions

Module Six: Sharpening Your Brand

  • Blogging
  • Authenticity is Key (always be authentic)
  • Transparency
  • Networking
  • Case Study
  • Module Six: Review Questions

Module Seven: Appearance Matters

  • First Impressions
  • Rise Out of The Crowd
  • True Reflection
  • Dress for Success
  • Case Study
  • Module Seven: Review Questions

Module Eight: Social Media (I)

  • Needs Constant Monitoring
  • Security
  • Have an Objective
  • Promote
  • Case Study
  • Module Eight: Review Questions

Module Nine: Social Media (II)

  • It’s a Tool
  • Content is King
  • Have a Gimmick
  • Don’t Ignore Any Mentions
  • Case Study
  • Module Nine: Review Questions

Module Ten: Brand Management During a Crisis

  • Caught In a Bad Spot?
  • Never Burn a Bridge
  • Information
  • Monitor and Respond
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Branding Personality Traits

  • Identify Your Unique Values
  • Be Bold
  • Think Outside the Box
  • Fail. Learn. Repeat
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Project Management Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Key Concepts (I)

  • What is a Project?
  • What is Project Management?
  • What is a Project Manager?

Module Three: Key Concepts (II)

  • About the Project Management Institute (PMI)
  • About the Project Management Body Of Knowledge (PMBOK)
  • The Five Process Groups
  • The Nine Knowledge Areas
  • The Triple Constraint

Module Four: Initiation (I)

  • Identifying Your Stakeholders
  • Assessing Needs and Wants
  • Setting a SMART Project Goal
  • Creating Requirements and Deliverables

Module Five: Initiation (II)

  • Creating a Statement of Work
  • Completing the Project Planning Worksheet
  • Completing the Project Charter

Module Six: Planning (I)

  • Managing Expectations
  • Creating a Task List
  • Estimating Time
  • Estimating resources
  • Estimating Costs

Module Seven: Planning (II)

  • Building the Work Breakdown Structure
  • Creating the Schedule
  • Creating a Risk Management Plan
  • Creating a Communication Plan

Module Eight: Planning Tools

  • The Gantt Chart
  • The Network Diagram
  • Using a RACI Chart
  • Going the Extra Mile: Microsoft Project

Module Nine: Executing the Project

  • Establishing Baselines
  • Monitoring Project Progress
  • Triple Constraint Reduction Methods

Module Ten: Maintaining and Controlling the Project

  • Making the Most of Status Updates
  • Managing Change
  • Monitoring Risks

Module Eleven: Closing Out

  • Preparing for Closeout
  • Celebrating Successes
  • Learning from Project Challenges
  • Scope Verification
  • A Final To-Do List

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Telework And Telecommuting Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Action Plans and Evaluations

Module Two: Core Skills Required

  • Self-Management
  • Time Management
  • Organizing and Planning
  • Communication
  • Case Study
  • Module Two: Review Questions

Module Three: Self-Management (I)

  • Solving Problems on Your Own
  • Being and Staying Motivated
  • You Have More Freedom, Don't Abuse It
  • You and Only You are Accountable
  • Case Study
  • Module Three: Review Questions

Module Four: Self-Management (II)

  • Recognize and Remove Bad Habits
  • Reflect on Mistakes, and Learn from Them
  • Establish Good Habits
  • Be Assertive With Yourself
  • Case Study
  • Module Four: Review Questions

Module Five: Time Management (I)

  • Build a Little Flexibility Into Your Schedule
  • Identify and Remove Time Wasters
  • Working with Time Zones
  • Using Free Time Wisely
  • Case Study
  • Module Five: Review Questions

Module Six: Time Management (II)

  • The Urgent/Important Matrix
  • Setting and Sticking to Deadlines
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Recognize When You are Procrastinating
  • Case Study
  • Module Six: Review Questions

Module Seven: Organization and Planning (I)

  • Plan for Additional Stress
  • When to Seek Help
  • Being Proactive, not Reactive
  • Establish Priorities and Attainable Goals
  • Case Study
  • Module Seven: Review Questions

Module Eight: Organization and Planning (II)

  • Setting up Your Home Office
  • Remove Unneeded or Distracting Items
  • When Technology Fails?
  • Develop a Normal Working Day
  • Case Study
  • Module Eight: Review Questions

Module Nine: Communication (I)

  • Stay in the Loop
  • Use the Correct Medium
  • Be Clear and To the Point
  • Virtual Communication Can Be Impersonal
  • Case Study
  • Module Nine: Review Questions

Module Ten: Communication (II)

  • Open and Frequent Communication
  • Share Your Information
  • Have a Collaborative Attitude
  • Setting Expectations with Family and Friends
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Additional Challenges

  • Building Trust and Rapport
  • Feeling Isolated
  • Always in the Office
  • Lack of or Less Feedback
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  The Cloud and Business Curriculum:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plans

Module Two: The Cloud

  • Definition
  • History
  • Current Uses
  • Trends
  • Case Study
  • Module Two: Review Questions

Module Three: Models for Business

  • Software as a Service
  • Platform as a Service
  • Infrastructure as a Service
  • Other Options
  • Case Study
  • Module Three: Review Questions

Module Four: Advantages

  • Data Center Finances
  • Labor Finances
  • Productivity
  • Ease of Use
  • Case Study
  • Module Four: Review Questions

Module Five: Address Risks

  • Assessment
  • Prioritize Concerns
  • Address Risks
  • Focus on Success
  • Case Study
  • Module Five: Review Questions

Module Six: Security

  • Understand Weaknesses
  • Breaches
  • Identify Management
  • Strategies
  • Case Study
  • Module Six: Review Questions

Module Seven: Device Management

  • Devices that Can Connect
  • Desktops
  • Benefits
  • Monitoring
  • Case Study
  • Module Seven: Review Questions

Module Eight: Service Oriented Architecture

  • Definition
  • With the Cloud
  • Services
  • Benefits to the Business
  • Case Study
  • Module Eight: Review Questions

Module Nine: Business Processes

  • Scale Applications
  • Web-based
  • Examples
  • Predictions
  • Case Study
  • Module Nine: Review Questions

Module Ten: Standards

  • Best Practices
  • Organizational Standards
  • Standards in the Cloud
  • Interoperability and Integration
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Monitoring

  • Governance
  • Measure Performance
  • Methods of Measurement
  • Monitor Services
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion of Action Plans and Evaluations
  Time Management Curriculum:

Module One: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module Two: Goal Setting

  • The Three P's
  • S.M.A.R.T. Goals
  • Prioritizing Your Goals
  • Visualization

Module Three: Prioritizing Your Time

  • The 80/20 Rule
  • The Urgent Versus Important Matrix
  • Assertiveness

Module Four: Planning Wisely

  • Creating Your Productivity Journal
  • Maximizing the Power of Your Productivity Journal
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Chunck, Block, and Tackle
  • Ready, Fire, Aim!

Module Five: Tackling Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Module Six: Crisis Management

  • When the Storm Hits
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Module Seven: Organizing Your Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail
  • Using Calendars

Module Eight: Delegating Made Easy

  • When to Delegate
  • To Whom Should You Delegate?
  • How Should You Delegate
  • Keeping Control
  • The Importance of Full Acceptance

Module Nine: Setting a Ritual

  • What is a Ritual?
  • Ritualizing Sleep, Meals, Exercise
  • Examples of Rituals
  • Using Rituals to Maximize Time

Module Ten: Meeting Management

  • Deciding if a Meeting is Necessary
  • Using the PAT Approach
  • Building the Agenda
  • Keeping Things on Track
  • Making Sure the Meeting Was Worthwhile

Module Eleven: Alternatives to Meetings

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaborating Applications

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
  Women in Leadership Curriculum:

Module One: Getting Started

  • Housekeeping items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: Women and the Workforce

  • 50% of the Population
  • 60% of College Degrees
  • 47% of the US Workforce
  • 52% of Professional-level Jobs
  • Case Study
  • Module Two: Review Questions

Module Three: The Leadership Gap

  • Underrepresented in Leadership
  • Executive Positions
  • Finance, Health Care, and Law
  • Historical Trends
  • Case Study
  • Module Three: Review Questions

Module Four: Barriers to Women’s Leadership

  • Gender Differences are Overemphasized
  • Gender Differences are Undervalued
  • Women Lack Professional Networks
  • Work and Family Conflict
  • Case Study
  • Module Four: Review Questions

Module Five: Traits of Women’s Leadership

  • Lead by Uniting Diverse Groups
  • Value Work-life Balance
  • Value Interpersonal Relationships
  • Value Accountability
  • Case Study
  • Module Five: Review Questions

Module Six: Benefits of Women’s Leadership

  • Greater Collaboration
  • Culture of Work-life Balance
  • Culture of Accountability
  • Assists in Recruiting Millennials
  • Case Study
  • Module Six: Review Questions

Module Seven: Nurturing Women’s Leadership

  • Actively Recruit Women
  • Create/Encourage Networking Opportunities
  • Pair Women with Mentors in Leadership
  • Create/Encourage Training Opportunities
  • Case Study
  • Module Seven: Review Questions

Module Eight: Actively Recruit Women

  • Discover Your Barriers to Hiring
  • Discover Your Barriers to Retention
  • Recruit via Women’s Organizations
  • Women-friendly Culture
  • Case Study
  • Module Eight: Review Questions

Module Nine: Create/Encourage Women’s Networking Opportunities

  • Create a Women’s Networking Group
  • Encourage Joining Organizations
  • Networking Builds Confidence
  • Networking and Recruiting
  • Case Study
  • Module Nine: Review Questions

Module Ten: Pair Women with Mentors

  • Benefits of Mentoring
  • Think Creatively
  • Incorporate at Every Stage
  • Encourage Women to Mentor
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Create and Encourage Educational Opportunites

  • Encourage Learning of Leadership Skills
  • Internal Programs and Trainings
  • Outside Programs and Trainings
  • Encourage Training at Every Career Stage
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations 

All necessary materials are included.


System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.


** The course outlines displayed on this website are subject to change at any time without prior notice. **